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Mental health services in Newcastle Gateshead

Togetherall is a free, safe and anonymous online mental health service - a place where you can safely voice your feelings and connect with others for your wellbeing. Available 24/7, moderated by mental health professionals and led by an on-duty clinical team to ensure users are safe and supported. The service is available free to anyone in Newcastle or Gateshead aged 16+, at www.togetherall.com. You can also find out more about how it works on the ICB's local website.

Qwell (aged 18+) and Kooth (11-18) offer free online support and counselling for patients in Newcastle and Gateshead, at www.qwell.io and www.Kooth.com.

Tyneside and Northumberland Mind is commissioned to provide a mental health support line for people aged 16+ in Newcastle and Gateshead. A listening ear and emotional support from 8am to 10pm, seven days a week, on 0330 174 3174 (charged at local rate).

Of course these are part of a wider range of mental health services, many of which can be accessed without referral. Below is some suggested content for your website which may be helpful for your patients.

1. Accuracy

Our Practice internet site is intended primarily to provide information about our Practice and Services. We have taken care to ensure that all information is provided is accurate and valid.

However, The Practice accepts no responsibility for use of the information provided. The advice for patients is as comprehensive and accurate as possible, but it can only be of a general nature and should not be used as a substitute for a consultation with a medical professional.

2. Medical Information on the Web

The Internet can be a useful resource for researching medical conditions. It also has inherent weaknesses that you should be aware of. If you use the Internet for medical research or information, please be aware of the following points:

Always look for a balanced view – do not rely on advice from one site and seek a balanced viewpoint.
Remember that anyone can publish anything on the Internet. Make sure that the authors’ names and their qualifications are included – anonymous information may not be sourced accurately.
Be aware that advertising might influence the site contents – check for commercial sponsorship or for advertising which might influence the information on the site.
Check that the website is updated regularly.
Be cautious of online diagnoses or consultations.
Check the Websites Privacy and Confidentiality Policy.
Beware that Website information or advice sourced from outside the UK might describe treatments not available in the UK.

3. Suitability and Availability

We cannot guarantee that this website will meet your requirements, or that it will be of satisfactory quality, or that it will be fit for your particular purpose, or that it will not infringe the rights of third parties, or that it will be secure.

Further, we cannot guarantee uninterrupted access to Our Website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

4. Online Consultations

If you decide to use our online advice or consultation features you must be aware that without a physical examination we may decline to give advice and may ask you to attend the surgery for an appointment.

5. Links to Other Websites

All links from our Practice Website to any other Websites are provided for information and convenience only. We cannot accept responsibility for sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.