If you would like to register for GP online services, you will need to complete a form at the surgery and provide ID (preferably photographic ID such as a driving licence or passport). If you do not have photo ID this doesn't mean you will be unable to use online services, please ask at reception. You will then be given a username and password for Patient Services that you can use through the website or you can use one of the many apps available, we recommend the NHS App.
In certain circumstances, you can apply for access to someone elses medical records online, such as if you are a parent with a child under 13 yrs , if you are a carer, or hold Power of Attorney for another person, this is called Proxy Access. You can pick up a Proxy Access request at reception. There are certain rules we must follow by law to ensure the safety of patients. The form must be completed by both the patient and the proxy, ID must be shown and both parties must be present, either in person or by video call. Please ask at reception if you would like to apply for proxy access.
As a practice we recommend the NHS App to access our online services. The NHS App can be downloaded from the Apple and Google App Stores. Other online access apps created by private developers are available and many offer additional options, which might include appointments with private providers. The practice has no control over the content of these apps, does not endorse any private services or products. The practice does not profit from any apps.
If you're a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms, get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use PatientAccess, you can continue to use it and use the NHS App as well.
For more information go to www.nhs.uk/nhsapp